Office of Performance Management and Open Data

Put your design & data skills into the service of improving the lives of thousands of Chattanoogans.

The Office of Performance Management and Open Data (OPMOD) is the go to resource for harnessing city data to drive citizen focused solutions that improve the efficiency and effectiveness of city services while also providing unparalleled transparency into government operations.


  Our Work

The office currently operates city's open data portal, performance and process improvement work and several other small initiatives. Together, these initiatives use data in the service of Chattanoogans. You can learn more about our work at our website.

  • Open Data Portal, a website that allows Chattanoogans the ability to view updated, relevant open data about how the city provides services. The portal not only hosts the data but also provides powerful visualization capabilities to make it easier for citizens and businesses to gain insights from data directly on the open data portal without being data analysis experts.

  • Peak Academy is Chattanooga's premier training for city employees. Peak is designed to give the very best tools from the private sector (lean manufacturing, six sigma, human centered designed for example) to the true experts in the city, those doing the day to day work of providing city services.
  • ChattaData is Chattanooga's performance dashboard where citizens can see how the city is progressing on its priorities. This site provides easy to understand visuals about how the city is performing, dramatically increasing transparency into the inner workings of city government.
  • Budget Viz, a data visualization app of the city's operating and capital budget. Users can easily explore budget information in what was previously only provided in a 400+ page pdf.
  • New Initiatives We are also working on new initiatives that build upon our open data offerings, our expertise in data science and the city's performance management program.

  Join the Team

The Team

We are a small team of public servants working at the highest levels of local government to use our expertise to create meaningful impact and help improve the lives of Chattanoogans. Our values are the following: open by default, learning over accountability, asking for help shows strength, default to action, everyone has something to teach and work should be fun.

We are seeking a new team member with similar values who wants to make a difference in Chattanooga.

Our Approach

  • Put users first - Start with users, not technology. Connect with the community about their needs and expectations, and test and refine solutions with the user.
  • Champion iterative, data-informed methods - Adopt an agile approach to technology and workflow design that uses prototyping, testing, and iteration to learn and improve over time, rather than "redesign".
  • Cultivate a learning community - Meet city employees enthusiasm with access to learning opportunities and cross-departmental and cross-discipline connection.

Internships

The Office of Performance Management and Open Data offers internships during the Fall, Spring and Summer semester.
  • Intern Openings:
  • Analytics Intern Office Intern